As I begin typing this post, I’ve been waiting on hold 2 hours and 12 minutes for help from Frontier Internet’s “Premium Tech Pro,” which costs an additional $10. That’s in addition to having waited another 9.5 hours dealing with their “tech support,” and having made 10 previous calls. Am I frustrated? Of course, but I gained a tremendous life lesson. No, not to avoid Frontier, but that may happen. I’ve learned to not ask God for patience. I did ask for that, repeatedly, over two days. 6 dropped calls. Inaccurate information given by self-proclaimed “internet experts.” Messing up my internet connections. A simple beginning here, we switched internet from Spectrum to the new combo of Verizon/Frontier. Better speeds, they said…
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